Misstyped Xunlai Acc - Guild Wars Forums

Namiren · Feb 12, 2009, 08:13 PM // 20:13

I misstyped my xunlai account and the reg email was sent to another account, is there any way to reset the main email? I sent a mail to the other email adress, and asked the person to do it for me too.

Any idea?

*Darcy* · Feb 12, 2009, 09:16 PM // 21:16

Could not find anything on guildwars.com or plaync.com

Guess you need to go to plaync.com support and "Ask a Question" because nothing in their FAQ.

BulletStopper · Feb 12, 2009, 11:15 PM // 23:15

I had the same issue. I submitted a support ticket through PlayNC. It wasn't fast, it took around 2 weeks to be resolved, but I did get it resolved.
If the account isn't linked to a master PlayNC account, I hope you have the keys on it.

Ben-A-BoO · Feb 12, 2009, 11:27 PM // 23:27

Heya,
I had the same issue. Luckily for me the 'misstyped' email account I entered wasn't taken, so I could just open the address and resend the info.

This was way back at the start of the Xunlai House. I opened a support ticket but as only answer I got from them: "We are not responsible. Send a email to [email protected] ..."

Never got a reply from that address though.

Good luck with your support ticket!

Socrates The Mauler · Feb 12, 2009, 11:33 PM // 23:33

I also had the same issue. It took a trouble ticket to get it straightened out. Again, it wasn't resolved over night, but it works now.

Feb 12, 2009, 08:13 PM // 20:13	#1
Namiren Lion's Arch Merchant Join Date: Jan 2008 Location: Kamadan Eu/Am Districts Profession: Rt/	Misstyped Xunlai Acc I misstyped my xunlai account and the reg email was sent to another account, is there any way to reset the main email? I sent a mail to the other email adress, and asked the person to do it for me too. Any idea?

Feb 12, 2009, 09:16 PM // 21:16	#2
Darcy Never Too Old Join Date: Jul 2006 Location: Rhode Island where there are no GW contests Guild: Order of First Profession: W/R	Could not find anything on guildwars.com or plaync.com Guess you need to go to plaync.com support and "Ask a Question" because nothing in their FAQ. __________________ That's me, the old stick-in-the-mud non-fun moderator. (and non-understanding, also)

Feb 12, 2009, 11:15 PM // 23:15	#3
BulletStopper Frost Gate Guardian Join Date: Nov 2005 Location: Staring At my computer Guild: Knights an Heroes Profession: Mo/	I had the same issue. I submitted a support ticket through PlayNC. It wasn't fast, it took around 2 weeks to be resolved, but I did get it resolved. If the account isn't linked to a master PlayNC account, I hope you have the keys on it.

Feb 12, 2009, 11:27 PM // 23:27	#4
Ben-A-BoO Wilds Pathfinder Join Date: Aug 2006 Location: Europe	Heya, I had the same issue. Luckily for me the 'misstyped' email account I entered wasn't taken, so I could just open the address and resend the info. This was way back at the start of the Xunlai House. I opened a support ticket but as only answer I got from them: "We are not responsible. Send a email to [email protected] ..." Never got a reply from that address though. Good luck with your support ticket!

Feb 12, 2009, 11:33 PM // 23:33	#5
Socrates The Mauler Academy Page Join Date: Oct 2006 Profession: W/Mo	I also had the same issue. It took a trouble ticket to get it straightened out. Again, it wasn't resolved over night, but it works now.